Three product lines, six capabilities
Composed to fit the scenario. Every stage has a named deliverable.
Product lines
Where a first engagement usually starts
Enterprise knowledge base and Q&A
Turns policies, process documents and after-sales records into a question-answering system and a ticket assistant.
- Document parsing, chunking and retrieval chain
- Evaluation set agreed before build starts
- Deployed in your environment; data stays inside
Industrial vision and equipment data
Defect detection, parameter optimisation and line-side dashboards with the data loop closed.
- Judgement logic designed per process step
- Miss and false-positive rates measured on real lines
- Camera and PLC integration handled by us
SaaS systems and GEO
Productise a business system, then run content operations and AI-search visibility alongside it.
- Multi-tenant architecture and permissions
- Management dashboards for operating figures
- Visibility measured by citations in AI answers
What you receive at each stage
The right-hand column is what we sign off against
| Stage | Deliverable | Acceptance |
|---|---|---|
| Requirements diagnosis | Scenario list, data readiness assessment, risk notes | Both sides agree what the project is and is not |
| Solution design | Technical proposal, milestone plan, itemised quotation | Architecture and boundaries reviewed and accepted |
| Build | Working system, source code, test records | Evaluation set pass rate, or the agreed feature checklist |
| Deployment | Environment, permissions, logging, monitoring, backups | Runs in your environment; a restore is exercised once |
| Operations | Usage dashboard, improvement backlog, training | Response times met; metrics move as agreed |
Engagement models
Chosen by the nature of the work, not one contract template
Project delivery
A defined scope with defined milestones.
- Proposal plus itemised quotation
- Source code, documentation and environment handed over
- Defect fixes covered during the warranty period
Ongoing development
For products that keep evolving without an in-house team.
- Quarterly or annual engineering and operations capacity
- Fixed cadence for planning and review
- Monitoring, backups and incident response agreed in writing
Joint operations
For SaaS and GEO, which are continuous by nature.
- We provide technology and operations; you provide scenario and content
- Judged on measurable indicators
- Commercial terms discussed case by case
Data handling: private deployment is the default. Where a third-party model API is genuinely needed, we state in advance which data leaves your network, where it goes, and how long it is retained — and we do not use your documents or business data for model training or any secondary purpose.